Warranties

Like our equipment, our warranties are among the best in the industry. Click on the link below to register your product.

Register Your Product

IMPORTANT NOTE: The product you received may have an out of date JHT warranty card detailing offers relating to Ultra Fit Subscription and “Win your money back." Unfortunately these offers have now expired, please accept our apology for any confusion.

Here at Horizon Fitness we are so confident in the quality, performance, and durability of our equipment that we offer an outstanding warranty:

  • Lifetime warranty on frames
  • Lifetime warranty on motors (Treadmills)
  • Lifetime warranty on magnetic brakes (Ellipticals/Bikes)
  • 3 years parts
  • 3 years labour

Warranty for the Delos Pro / Syros Pro / Syros

  • 2 years frame and brake
  • 2 years parts and labour

Warranty for the Colima Pro II / Paros Pro / Paros / S3+

  • 2 years frame and brake
  • 2 years parts and labour

Warranty for the Oxford IV Air Rower

  • Lifetime frame
  • 3 years parts and labour
  • Light Commercial warranty of 1 year parts and labour.

Location of Serial Number:

Treadmill:

  • On a barcode sticker at the front of the machine about 2 feet away from the plug.

Bike – Recumbent:

  • On a barcode sticker on the front stabiliser tube or on the frame next to the power lead connection at the rear of the bike.

Bike – Upright:

  • On a barcode sticker on the front stabiliser tube or on the frame next to the power lead connection at the rear of the bike.

Elliptical:

  • On a barcode sticker underneath the black rubber covering above the fly wheel.

Rower:

  • On a barcode sticker on the main metal frame on either side.
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